Last updated: May 2026
GuidePost Technologies Inc. (“GuidePost,” “we,” “us,” or “our”) is committed to protecting the privacy of individuals who visit our website at guidepost.ca (“Site”) and engage our services. This Privacy Policy explains what personal information we collect, how we use it, and your rights under Alberta’s Personal Information Protection Act (PIPA) and applicable Canadian federal privacy law.
By using this Site or engaging our services, you consent to the collection, use, and disclosure of your personal information as described in this Policy.
1. Who We Are
GuidePost Technologies Inc. 133 Graham Heights, Sherwood Park, AB Phone: 780-851-5000 Email: info@guidepost.ca
2. What Personal Information We Collect
We collect personal information only to the extent necessary to provide our services and operate our business. The types of information we may collect include:
Contact and identification information — name, business name, job title, email address, phone number, and mailing address, collected when you contact us through the Site, by phone, or in person.
Service-related information — details about your IT environment, network configuration, systems, and business needs that you share with us in the course of engaging our services.
Communications — records of emails, phone calls, and other correspondence between you and GuidePost.
Website usage information — technical data such as IP address, browser type, pages visited, and time spent on the Site, collected automatically through cookies and similar technologies.
We do not collect payment information through this website. All payment is handled directly by phone or on-site.
3. How We Collect Personal Information
We collect personal information in the following ways:
- Directly from you when you contact us by phone, email, or through the contact form on this Site
- During on-site visits and service engagements
- Automatically through cookies and analytics tools when you visit this Site
4. How We Use Your Personal Information
GuidePost uses personal information for the following purposes:
- To respond to inquiries and provide quotes for services
- To deliver managed IT, cybersecurity, cloud, network, web, and other services you have engaged us for
- To communicate with you about your account, services, and any issues that arise
- To send service updates, security advisories, and relevant information about GuidePost’s services (you may opt out at any time)
- To improve our website and service offerings
- To comply with legal and regulatory obligations
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
5. Disclosure of Personal Information
GuidePost may share your personal information in the following limited circumstances:
Service delivery — We may share information with trusted third-party vendors or subcontractors who assist in delivering our services, such as software providers, cloud platform vendors, or technical subcontractors. These parties are required to handle your information in accordance with applicable privacy laws.
Legal requirements — We may disclose personal information if required to do so by law, court order, or government authority, or if we believe disclosure is necessary to protect the rights, property, or safety of GuidePost, our clients, or others.
Business transfers — In the event of a merger, acquisition, or sale of business assets, personal information may be transferred as part of that transaction. We will notify affected individuals prior to any such transfer.
We do not disclose personal information for any purpose other than those described in this Policy without your prior consent.
6. Cookies and Website Analytics
Our Site uses cookies — small text files stored on your device — to improve user experience and analyze website traffic. We use analytics tools such as Google Analytics to understand how visitors use our Site.
You can control cookie settings through your browser. Disabling cookies may affect the functionality of certain parts of the Site. By continuing to use this Site, you consent to our use of cookies as described in this Policy.
7. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. When personal information is no longer needed, we dispose of it securely.
For active clients, we retain service-related records for the duration of the engagement and for a reasonable period afterward in accordance with legal and business requirements.
8. How We Protect Your Information
GuidePost takes reasonable technical and organizational measures to protect personal information against unauthorized access, loss, disclosure, or destruction. These measures include:
- Secure communication channels for transmitting sensitive information
- Access controls limiting who within GuidePost can access personal information
- Regular security assessments of our own IT environment
No method of data transmission or storage is completely secure. While we take reasonable precautions, we cannot guarantee absolute security.
9. Your Rights Under PIPA
Under Alberta’s Personal Information Protection Act, you have the right to:
- Access — Request access to the personal information GuidePost holds about you
- Correction — Request correction of inaccurate or incomplete personal information
- Withdrawal of consent — Withdraw consent to the collection, use, or disclosure of your personal information, subject to legal or contractual restrictions
- Complaint — Lodge a complaint with GuidePost or with the Office of the Information and Privacy Commissioner of Alberta if you believe your privacy rights have been violated
To exercise any of these rights, please contact us using the information in Section 1. We will respond to access and correction requests within 45 days as required by PIPA.
10. Links to Third-Party Sites
This Site may contain links to third-party websites. GuidePost is not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. Updated versions will be posted on this page with a revised “Last updated” date. We encourage you to review this Policy periodically.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact us:
GuidePost Technologies Inc. 133 Graham Heights, Sherwood Park, AB Phone: 780-851-5000 Email: info@guidepost.ca Website: guidepost.ca
You may also contact the Office of the Information and Privacy Commissioner of Alberta at oipc.ab.ca if you have concerns about how your personal information has been handled.