Terms & Conditions

Last updated: May 2026

These Terms and Conditions (“Terms”) govern your use of the GuidePost Technologies Inc. website located at guidepost.ca (“Site”) and any services provided by GuidePost Technologies Inc. (“GuidePost,” “we,” “us,” or “our”). By accessing this Site or engaging our services, you agree to be bound by these Terms.


1. Company Information

GuidePost Technologies Inc. 133 Graham Heights, Sherwood Park, AB Phone: 780-851-5000 Email: info@guidepost.ca


2. Services

GuidePost Technologies provides the following categories of services to businesses in Edmonton, Sherwood Park, and across Alberta:

Managed IT Services — Proactive monitoring, helpdesk support, system management, patch management, and ongoing IT support delivered under a service agreement.

Cybersecurity Services — Endpoint protection, threat monitoring, security assessments, employee training, and related cybersecurity solutions.

Cloud Computing — Microsoft 365 setup and management, cloud migration, cloud storage configuration, and hybrid environment management.

Network Installation and Design — Business network design, structured cabling, WiFi setup, VLANs, VPN configuration, and related infrastructure work.

Data Backup and Recovery — Backup system design, implementation, monitoring, and disaster recovery planning.

Web Services — Website design, website development, on-site search engine optimization (SEO), and off-site SEO advice and recommendations.

All services are scoped and agreed upon with the client prior to commencement, either verbally or in writing. All payment is handled directly by phone or on-site — no payment information is collected through this website.

2.1 Project Scope and Changes

Changes to agreed scope requested after work has begun may result in additional fees and revised timelines, which will be communicated before proceeding.

2.2 Client Responsibilities

Clients agree to provide timely feedback, necessary access credentials, content, and approvals required to complete any engagement. GuidePost accepts no liability for delays caused by failure to provide required materials.

2.3 SEO Services

GuidePost provides on-site SEO implementation and off-site SEO advice based on current best practices. SEO results are not guaranteed. Search engine algorithms change frequently and ranking outcomes depend on factors outside GuidePost’s control, including algorithm updates, competitor activity, and domain authority. GuidePost does not guarantee specific rankings, traffic levels, or business outcomes from SEO services.

2.4 Website Ownership

Upon full payment for web design and development services, the client owns the final delivered website and its content. GuidePost retains ownership of any proprietary tools, frameworks, or processes used in delivery unless otherwise agreed in writing.

2.5 Third-Party Platforms

Services may involve third-party platforms including WordPress, hosting providers, Microsoft 365, and other tools. GuidePost is not responsible for the terms, policies, availability, or performance of third-party platforms. Clients are responsible for maintaining their own accounts and subscriptions with third-party services.


3. Website Use

3.1 Permitted Use

You may use this Site for lawful purposes only. You agree not to use the Site in any way that violates applicable local, provincial, or federal laws or regulations.

3.2 Intellectual Property

All content on this Site — including text, graphics, logos, images, and service descriptions — is the property of GuidePost Technologies Inc. and is protected by applicable copyright and intellectual property laws. You may not reproduce, distribute, or use any content from this Site without prior written permission from GuidePost.

3.3 Accuracy of Information

We make reasonable efforts to ensure the information on this Site is current and accurate. However, we do not warrant that all information is complete, accurate, or up to date. Service offerings, pricing, and availability are subject to change without notice.


4. Limitation of Liability

To the maximum extent permitted by applicable law, GuidePost Technologies Inc. shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of this Site or our services, including but not limited to loss of data, loss of revenue, or business interruption.

GuidePost’s total liability for any claim arising from services provided shall not exceed the total fees paid by the client for the specific services giving rise to the claim in the three months preceding the event.

Nothing in these Terms limits GuidePost’s liability for fraud, gross negligence, or any other liability that cannot be excluded under applicable Alberta or Canadian law.


5. Disclaimer of Warranties

This Site and all information on it are provided “as is” without warranties of any kind, either express or implied. GuidePost does not warrant that the Site will be uninterrupted, error-free, or free of viruses or other harmful components.


6. Privacy

GuidePost collects and handles personal information in accordance with our Privacy Policy and Alberta’s Personal Information Protection Act (PIPA). By using this Site or engaging our services, you consent to the collection and use of information as described in our Privacy Policy.


7. Links to Third-Party Sites

This Site may contain links to third-party websites. These links are provided for convenience only. GuidePost does not endorse and is not responsible for the content, accuracy, or practices of any third-party websites. Accessing third-party sites is at your own risk.


8. Governing Law

These Terms are governed by the laws of the Province of Alberta and the applicable laws of Canada. Any disputes arising from these Terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of Alberta.


9. Changes to These Terms

GuidePost reserves the right to update these Terms at any time. Updated Terms will be posted on this page with a revised “Last updated” date. Your continued use of the Site following any changes constitutes acceptance of the updated Terms.


10. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

GuidePost Technologies Inc. 133 Graham Heights, Sherwood Park, AB Phone: 780-851-5000 Email: info@guidepost.ca Website: guidepost.ca